Haus of Garcon - Return Policy
LAST UPDATED: Jan 20, 2024
We hope you are loving your new purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to the Haus of Garcon for a full refund. Please see below for more information on our return policy.
RETURNS - All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition and sent back in original box.
RETURN PROCESS - To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging with proof of purchase. Please send the returned item to:
Haus of Garcon
1710 N. Beckley Ave. #2418
Dallas, TX 75203
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS - After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 3 business days
from the receipt of your item to process your request. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
QUESTIONS - If you have any questions concerning our return policy, please contact us at: 972-351-4911.